Position Title: Lead Rapid Rehousing (RRH) Advocate
Reports To: Programs & Housing Manager
Major Function: To provide housing case management, advocacy, resources, and crisis intervention to survivors of domestic violence and their children.
- Provide support, advocacy, crisis intervention, case management, and resources to survivors of domestic violence following the empowerment-based advocacy model.
- Carry an assigned caseload and meet with participants on a regular basis to provide resources, advocacy, and ongoing safety planning.
- Take on additional housing caseloads when other CASA housing team members are out of the office.
- Review the Rapid Rehousing budget and keep track of all expenditures for the program.
- Complete ongoing file reviews with housing staff to ensure forms are completed properly, documentation is accurate in Osnium, and quality services are provided to survivors.
- Complete all required paperwork, data entry, and monthly reports in a timely manner.
- Work with participants to assist them in assessing their housing needs/goals and help them develop and implement a plan to achieve their goals. Provide ongoing case management and follow up.
- Complete housing assessments with survivors.
- Coordinate transportation for survivors to necessary appointments related to their housing search in CASA vehicles or planning routes to utilize the bus system.
- Provide participants with information about the Victim Compensation Program and the Address Confidentiality Program, and assist them with applying as needed.
- Advocate with other community agencies on participant’s behalf at the survivors request.
- Facilitate or coordinate support groups/empowerment-based workshops as requested by the Programs & Housing Manager.
- Attend housing inspections with the survivor.
- Assist participants as needed during their move into permanent housing in collaboration with other housing advocates and volunteers.
- Assist with the HUD annual performance report.
- Assists in training new housing advocates/volunteers.
- Monitor advocacy service delivery for compliance with grant requirements.
- Prepares reports and maintains records of statistics.
- As needed, attend and participate in case conferences, staff meetings, trainings, community meetings, and presentations.
- Provide backup to the DV hotline as needed.
- Provide backup and assistance to any program areas as requested by management.
- Assist in documenting and entering staff training hours into database.
- Complete special projects and all other duties as assigned.
- Understand and abide by CASA’s Policies.
- Attend staff meetings and case conferences.
- Assist with training and supervision of volunteers and interns.
- Complete all necessary annual training hours.
- Post all scheduled meetings and commitments on your Outlook Calendar.
- Agree to work a flexible schedule when required.
- Complete special projects and presentations as requested.
- Complete other duties as assigned.
- Two years of college education or 2 years of equivalent related work, educational, volunteer, or life experience preferred or a minimum of one-year proven success in a current CASA direct service position.
- Experience working with survivors of domestic violence or other social services experience preferred.
- Demonstrate knowledge of current community resources and have the ability to maintain working relationships with agencies.
- Agree to drive agency vehicles as needed.
- Ability to function independently and work cooperatively as a member of a team.
- Possess a valid Florida State Drivers License to be verified annually.
- Possess the ability to climb stairs and lift at least 50 pounds.
- Agree to participate in a background check upon employment.
- Willingness to work evenings and weekends when needed