To provide direct service advocacy, case management, crisis intervention, safety education, and support to survivors of domestic violence and their children to include hotline calls.
- Provide support, advocacy, crisis intervention, case management, and resources to survivors of domestic violence following the empowerment based advocacy model.
- Carry an assigned caseload and meet with participants on a regular basis to provide resources, advocacy, and ongoing safety planning.
- Communicate with the Non-Residential Advocate Manager any needs, concerns, and successes that arise.
- Complete all required paperwork, data entry, and monthly reports in a timely manner.
- Work with participants to assist them in assessing their needs and goals and help them develop and implement a plan to achieve their goals.
- Assist survivors with completing the injunction packet and attend court with the survivor as needed.
- Make appropriate referrals to community partners.
- Coordinate transportation for survivors and their children to necessary appointments related to the domestic violence incident in CASA vehicles or planning routes to utilize the bus system.
- Provide participants with information about the Victim Compensation Program and the Address Confidentiality Program.
- Advocate with other community agencies and the criminal justice system on participant’s behalf as needed.
- Provide back up to the hotline as needed.
- Provide back up and assistance to any program areas as requested by management.
- Complete all necessary annual training hours.
- Maintain cleanliness and upkeep of all areas designated for use by participants.
- Facilitate or coordinate support groups/empowerment based workshops as requested by the Non-Residential Advocate Manager.
- Post all scheduled meetings and commitments on your Outlook Calendar.
- Ensure basic needs and food are stocked in the pantry at all times.
- Complete special projects and other duties as assigned.
- Understand and abide by CASA’s Confidentiality Policy at all times and respect boundaries.
- Understand and abide by all CASA’s Policies and Procedures at all times.
- Demonstrate a commitment to treat participants, volunteers, and co-workers in a respectful manner at all times.
- Attend staff meetings.
- Assist with training and supervision of volunteers.
- Agree to work a flexible schedule, which may include changing schedules to ensure coverage, due to illness, absence, vacation other staff members, This includes working weekends or during emergency situations..
- Complete special projects and presentations as requested.
- Regular work attendance including punctuality
- Requires High School Diploma or equivalent; and two years of related experience/education or a minimum of six months proven success in a current CASA direct service position,
- Experience working with survivors of domestic violence or other crisis experience preferred.
- Demonstrate knowledge of current community resources and have the ability to maintain working relationships with agencies.
- Bilingual preferred
- Agree to drive agency vehicles as needed.
- Ability to function independently and work cooperatively as a member of a team.
- Possess a valid Florida State Driver’s License to be verified on an annual basis.
- Possess the ability to climb stairs and lift at least 50 pounds.
- Agree to participate in a background check upon employment.