Overnight Shelter Manager

Job ID 6829 // Posted April 22, 2022

Responsible for managing the overnight residential services and operations.

Essential Duties:

• Participate in shelter strategic planning to develop and implement short and long-term goals and objectives for the overnight team.
• Facilitate shift huddles & team meetings with staff.
• Complete file reviews to ensure all shelter files and data entries are completed properly.
• Provide quality direct services to survivors of domestic violence and their children.
• Ensure overnight staff complete daily sift checklists.
• Complete overnight manager shift checklist.
• Responsible for pulling monthly shelter statistical reports and send to the Senior Shelter Managers for review.
• Available for on-call rotation duties and responsibilities as scheduled.
• Assist with the shelter schedule to ensure the overnight shift is adequately staffed.
• Develop, implement, and monitor work plans, process, procedures, and policies as needed.
• Assist with interviewing, hiring, evaluating, coaching, and terminating staff as needed.
• Provide ongoing, individual coaching and support to Case Manager Advocates and Resident Life Advocates on the overnight shift.
• Assist with oversight of the basic needs inventory and coordinate with RLA Manager to purchase items as needed.
• Provide assistance with the food program by prepping food, inventorying food supply, stocking & rotating food items, and ordering food.
• Assist with keeping the kennel clean and providing kennel checks.
• Ensure perimeter safety checks are completed and that cleanliness guidelines for the shelter are maintained.
• Responsible for understanding and acting in accordance with CASA policies.
• Facilitate staff trainings as needed.
• Facilitate staff and residents’ complaints through established policies and procedures.
• Perform other duties as assigned.

Minimum Qualifications:

• College degree in a related area preferred or relevant years of work experience required.
• Ability to establish best practices and operational efficiency.
• Previous Supervisory experience required.
• Ability to communicate in a clear and concise manner, both written and oral
• Ability to remain calm and make objective decisions during stressful situations.
• Ability to use discretion in working with confidential and sensitive data.
• Ability to work evenings and /or weekends as necessary.
• Possess a valid Florida State Driver’s License to be verified annually.
• Personal transportation and auto insurance.
• Ability and willingness to drive CASA vehicles.
• Agree to a background check.
• Possess the ability lift 50 pounds.