Overnight Shelter Manager
Job ID 6829 // Posted April 22, 2022

Responsible for managing the overnight residential services and operations.

Essential Duties:

  • Participate in shelter strategic planning to develop and implement short and long-term goals and objectives for the overnight team.
  • Facilitate shift huddles & team meetings with staff.
  • Complete file reviews to ensure all shelter files and data entries are completed properly.
  • Provide quality direct services to survivors of domestic violence and their children.
  • Ensure overnight staff complete daily sift checklists.
  • Complete overnight manager shift checklist.
  • Responsible for pulling monthly shelter statistical reports and send to the Senior Shelter Managers for review.
  • Available for on-call rotation duties and responsibilities as scheduled.
  • Assist with the shelter schedule to ensure the overnight shift is adequately staffed.
  • Develop, implement, and monitor work plans, process, procedures, and policies as needed.
  • Assist with interviewing, hiring, evaluating, coaching, and terminating staff as needed.
  • Provide ongoing, individual coaching and support to Case Manager Advocates and Resident Life Advocates on the overnight shift.
  • Assist with oversight of the basic needs inventory and coordinate with RLA Manager to purchase items as needed.
  • Provide assistance with the food program by prepping food, inventorying food supply, stocking & rotating food items, and ordering food.
  • Assist with keeping the kennel clean and providing kennel checks.
  • Ensure perimeter safety checks are completed and that cleanliness guidelines for the shelter are maintained.
  • Responsible for understanding and acting in accordance with CASA policies.
  • Facilitate staff trainings as needed.
  • Facilitate staff and residents’ complaints through established policies and procedures.
  • Perform other duties as assigned.

Minimum Qualifications:

  • College degree in a related area preferred or relevant years of work experience required.
  • Ability to establish best practices and operational efficiency.
  • Previous Supervisory experience required.
  • Ability to communicate in a clear and concise manner, both written and oral
  • Ability to remain calm and make objective decisions during stressful situations.
  • Ability to use discretion in working with confidential and sensitive data.
  • Ability to work evenings and /or weekends as necessary.
  • Possess a valid Florida State Driver’s License to be verified annually.
  • Personal transportation and auto insurance.
  • Ability and willingness to drive CASA vehicles.
  • Agree to a background check.
  • Possess the ability lift 50 pounds.
  • Drop files here or
    Upload Your Resume in PDF or .docx format

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