Residential Life Advocate
Job ID 6653 // Posted February 28, 2022

Position Title: Residential Life Advocate

Reports To: Residential Life Advocate Manager

Major Function: To assist in promoting the well-being of shelter residents. Provide crisis intervention, conflict resolution, safety planning, and support. Responsible to promote safety, security, and cleanliness of the shelter.


*Sign on Bonuses available for New Hires at CASA! We Want You to Join Our Team!

$250 for satisfactory performance and completion of the first 30 days of employment

$300 after satisfactory performance and completion of the first 90 days of employment


Illustrative Duties:

路 Schedule: 12am-8:30am

路 Provide crisis intervention and support to survivors of domestic violence.

路 Ensure the security and safety of the shelter and residents.

路 Work with participants to assist them in meeting their daily needs.

路 Coordinate transportation for survivors and their children in CASA vehicles or planning routes to utilize the bus system.

路 Accompany participants to appointments with other agencies, as necessary.

路 Perform statistical and administrative tasks as assigned.

路 Document services in case files, spreadsheets, and database as indicated by CASA policies.

路 Track and document shelter population occupancy daily.

路 Effectively respond to crisis situations in shelter per CASA policies.

路 Prepare rooms to receive new intakes by stocking with necessary supplies and ensuring rooms are in order and ready for the individual or family.

路 Perform tasks related to participant exits, including packing and storing of belongings.

路 Assist participants with completion of responsibilities involving community living.

路 Maintain cleanliness and upkeep of all areas designated for use by participants.

路 Ensure that kitchens are stocked with a variety of appropriate foods.

路 Assist with the acceptance and distribution of donations and supplies.

路 Prepare meals for shelter participants and their children.

路 Monitor inventory level of food, linens, personal care items, and general shelter supplies.

路 Monitor the maintenance of the facility, operating systems, and appliances.

路 Assist in cleaning and maintaining CASA Kennel, as well as providing care to animals.

路 Facilitate social and recreational activities designed for participants in shelter.

路 Must be able to work within an empowerment-based service delivery system.

路 May provide back up to crisis hotline as needed.



路 Participate in weekly staff meetings.

路 Participate in weekly supervision with your Residential Life Manager.

路 Understand and abide by CASA鈥檚 Confidentiality Policy at all times and respect boundaries.

路 Demonstrate a commitment to treat residents, volunteers, and co-workers in a respectful manner at all times.

路 Attend and participate in all required training.

路 Stay current with all personal training.

路 Assist with training and supervision of volunteers.

路 Agree to work a flexible schedule when required, which may include changing shifts to ensure 24-hour Shelter coverage, due to illness, absence, or vacation other staff members.

路 Complete special projects and presentations as requested.

路 Complete other duties as assigned.



路 High School Diploma or GED.

路 1 year of human services experienced preferred.

路 Bilingual preferred.

路 Agree to drive agency vehicles as needed.

路 Ability to function independently and work cooperatively as a member of a team.

路 Possess a valid Florida State Driver鈥檚 License to be verified annually.

路 Possess the ability to climb stairs and lift at least 50 pounds.

路 Agree to participate in a background check upon employment.

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