Residential Life Advocate

Job ID 6653 // Posted February 28, 2022

Position Title: Residential Life Advocate

Reports To: Residential Life Advocate Manager

Major Function: To assist in promoting the well-being of shelter residents. Provide crisis intervention, conflict resolution, safety planning, and support. Responsible to promote safety, security, and cleanliness of the shelter.

*Sign on Bonuses available for New Hires at CASA! We Want You to Join Our Team!

$250 for satisfactory performance and completion of the first 30 days of employment

$300 after satisfactory performance and completion of the first 90 days of employment

Illustrative Duties:

· Schedule: 12am-8:30am

· Provide crisis intervention and support to survivors of domestic violence.

· Ensure the security and safety of the shelter and residents.

· Work with participants to assist them in meeting their daily needs.

· Coordinate transportation for survivors and their children in CASA vehicles or planning routes to utilize the bus system.

· Accompany participants to appointments with other agencies, as necessary.

· Perform statistical and administrative tasks as assigned.

· Document services in case files, spreadsheets, and database as indicated by CASA policies.

· Track and document shelter population occupancy daily.

· Effectively respond to crisis situations in shelter per CASA policies.

· Prepare rooms to receive new intakes by stocking with necessary supplies and ensuring rooms are in order and ready for the individual or family.

· Perform tasks related to participant exits, including packing and storing of belongings.

· Assist participants with completion of responsibilities involving community living.

· Maintain cleanliness and upkeep of all areas designated for use by participants.

· Ensure that kitchens are stocked with a variety of appropriate foods.

· Assist with the acceptance and distribution of donations and supplies.

· Prepare meals for shelter participants and their children.

· Monitor inventory level of food, linens, personal care items, and general shelter supplies.

· Monitor the maintenance of the facility, operating systems, and appliances.

· Assist in cleaning and maintaining CASA Kennel, as well as providing care to animals.

· Facilitate social and recreational activities designed for participants in shelter.

· Must be able to work within an empowerment-based service delivery system.

· May provide back up to crisis hotline as needed.

General:

· Participate in weekly staff meetings.

· Participate in weekly supervision with your Residential Life Manager.

· Understand and abide by CASA’s Confidentiality Policy at all times and respect boundaries.

· Demonstrate a commitment to treat residents, volunteers, and co-workers in a respectful manner at all times.

· Attend and participate in all required training.

· Stay current with all personal training.

· Assist with training and supervision of volunteers.

· Agree to work a flexible schedule when required, which may include changing shifts to ensure 24-hour Shelter coverage, due to illness, absence, or vacation other staff members.

· Complete special projects and presentations as requested.

· Complete other duties as assigned.

Qualifications:

· High School Diploma or GED.

· 1 year of human services experienced preferred.

· Bilingual preferred.

· Agree to drive agency vehicles as needed.

· Ability to function independently and work cooperatively as a member of a team.

· Possess a valid Florida State Driver’s License to be verified annually.

· Possess the ability to climb stairs and lift at least 50 pounds.

· Agree to participate in a background check upon employment.